Emergency Resources

Financial Counselling Emergency Resources

Book an appointment

Emergency Financial Aid

La Trobe University – Financial Assistance Office
Services: Loans, Grants, Emergency Assistance for La Trobe students.
Email: finaid@latrobe.edu.au
Website: www.latrobe.edu.au/students/fees/assistance

Banyule Community Health
Services: Financial Counsellor for residents of Banyule, and  Emergency Relief
Phone: (03) 9450 2000
Website: www.bchs.org.au/Services/financial-counselling

St Vincent De Paul - Preston
Services: Advocacy, food vouchers, clothing, utility bills
Phone: (03) 9478 6845
Website: www.vinnies.org.au

All Emergency Relief in Northern Region
Services: Emergency Relief, food, vouchers
Phone: 1300 305 330
Website: http://www.bchs.org.au/Services/emergency-relief

Cheap//Free//Swap websites
Services: Clothing, books, household goods.
Websites: www.freecycle.org and https://au.ziilch.com/Melbourne and http://www.ozrecycle.com/

Debt, loans, budgeting advice

Money Help 
Services: Phone advice and counselling on financial issues such as debt, credit card, loan payments
Phone: 1800 007 007
Website: http://www.ndh.org.au

Money Smart
Services: Free information, tools and calculators to manage money.
Website: www.moneysmart.gov.au

Financial Ombudsman Service 
Services: Resolution of banking issues that cannot be resolved with your bank.
Phone: 1300 78 08 08
Email: info@fos.org.au

Housing and Rent

LTSU – Emergency Housing
Services: An all-inclusive assistance package for students in need, including emergency housing, referral services, clothing.
Website:  www.latrobesu.org.au/

La Trobe University Accomodation Services
Services: A searchable database for local, affordable accommodation for students.
Website: www.latrobe.studystays.com.au/

North East Housing Service
Services: Office of Housing, assessment for public housing.
Phone: (03) 9479 0700
Website: http://www.havenhomesafe.org.au/

Health Issues

La Trobe Medical Centre
Services: On campus, bulk billing service 8-5pm
Visit: Cnr Plenty Rd and Kingsbury Drive
Phone: (03) 9473 8885


La Trobe University - Counselling
Services: For personal and confidential counselling on campus.
Phone: (03) 9479 2956


Banyule Community Health
Services: General counselling and assistance with mental health issues
Phone: 1800 888 236br /> Website: www.bchs.org.au/Services/general-counselling


Legal Issues

LTSU – Legal Services
Services: On campus lawyer to advocate for students.
Phone: (03)94792613
Website: www.latrobesu.org.au

Consumer Action Law Centre
Services: Telephone advice for all consumers with financial/legal issues.
Phone: (03) 9602 3326
Email: advice@consumeraction.org.au

International Student Resources

La Trobe International Student Services

Services: International student support, community engagement, programs, volunteering
Website: www.latrobe.edu.au/students/international/support

Scholarships - Domestic and International Students

Important Telephone Numbers

Emergency 000
Direct Line 1800 888 236
Drug Info 1300 858 584
Hep C Infoline 1800 703 003
Suicide Helpline 1300 651 251
Smoking Quitline 137 848
Family Drug Help 1300 660 068
Lifeline 131 114
The Mental Health Advice Line 1300 280 737
Austin Health’s Mental Health Services 1300 859 789
Women’s Domestic Violence Crisis Service 1800 015 188 (24 hours)




LTSU Reception, Level 2, Upper Agora West Building (behind the Student Lounge) (03) 9479 2314