Emergency Resources

Financial Counselling Emergency Resources

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Our Advocacy team offers support to a student or group of students who may be experiencing difficulty related to an academic, administrative or welfare issue. The LTSU Student Advocacy service operates independently of the University which means that Advocates can assist students without bias or influence from the University. The service is confidential, professional and free. 

Emergency Financial Aid
La Trobe University – Financial Assistance Office
Services: Loans, Grants, Emergency Assistance for La Trobe students.
Email: finaid@latrobe.edu.au
Website: www.latrobe.edu.au/students/fees/assistance

Banyule Community Health
Services: Financial Counsellor for residents of Banyule, and  Emergency Relief
Phone: (03) 9450 2000
Website: www.bchs.org.au/Services/financial-counselling

St Vincent De Paul - Preston
Services: Advocacy, food vouchers, clothing, utility bills
Phone: (03) 9478 6845
Website: www.vinnies.org.au

All Emergency Relief in Northern Region
Services: Emergency Relief, food, vouchers
Phone: 1300 305 330
Website: www.banyuleyouth.com/emergency-relief-and-material-aid

Cheap//Free//Swap websites
Services: Clothing, books, household goods.
Websites: www.freecycle.org and www.au.zilch.com and www.ozerecycle.com

Debt, loans, budgeting advice

Money Help 
Services: Phone advice and counselling on financial issues such as debt, credit card, loan payments
Phone: 1800 007 007
Website: http://www.ndh.org.au

Money Smart
Services: Free information, tools and calculators to manage money.
Website: www.moneysmart.gov.au

Financial Ombudsman Service 
Services: Resolution of banking issues that cannot be resolved with your bank.
Phone: 1300 78 08 08
Email: info@fos.org.au

Housing and Rent
LTSU – Emergency Housing
Services: An all-inclusive assistance package for students in need, including emergency housing, referral services, clothing.
Website:  www.latrobesu.org.au/

La Trobe University Accomodation Services
Services: A searchable database for local, affordable accommodation for students.
Website: www.latrobe.studystays.com.au/

North East Housing Service
Services: Office of Housing, assessment for public housing.
Phone: (03) 9479 0700
Website: http://www.havenhomesafe.org.au/

Health Issues
La Trobe Medical Centre
Services: On campus, bulk billing service 8-5pm
Visit: Cnr Plenty Rd and Kingsbury Drive
Phone: (03) 9473 8885

La Trobe University - Counselling
Services: For personal and confidential counselling on campus.
Phone: (03) 9479 2956

Banyule Community Health
Services: General counselling and assistance with mental health issues
Phone: 1800 888 236
Website: www.bchs.org.au/Services/general-counselling

Legal Issues
LTSU – Legal Services
Services: On campus lawyer to advocate for students.
Phone: (03)94792613
Website: www.latrobesu.org.au

Consumer Action Law Centre
Services: Telephone advice for all consumers with financial/legal issues.
Phone: (03) 9602 3326
Email: advice@consumeraction.org.au

International Student Resources
La Trobe International Student Services
Services: International student support, community engagement, programs, volunteering
Website: www.latrobe.edu.au/students/international/support

Scholarships - Domestic and International Students

Important Telephone Numbers
Emergency 000
Direct Line 1800 888 236
Drug Info 1300 858 584
Hep C Infoline 1800 703 003
Suicide Helpline 1300 651 251
Smoking Quitline 137 848
Family Drug Help 1300 660 068
Lifeline 131 114
The Mental Health Advice Line 1300 280 737
Austin Health’s Mental Health Services 1300 859 789
Women’s Domestic Violence Crisis Service 1800 015 188 (24 hours)

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